Shipping & Returns

Shipping Information

At Spoonful Dates, we strive to ensure your order is delivered fresh and on time.

• Processing Time:
  All orders are handcrafted and prepared individually to ensure quality. Orders typically take 2-5 business days to process before shipping.
• Shipping Locations:
  We currently ship within Canada and the United States. If you’re located outside these regions, please contact us to explore options.
• Delivery Times:
  Delivery times vary depending on your location:
• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
  
• Shipping Rates:
  Shipping costs are calculated at checkout based on the weight of your order and your location. Free shipping is available for orders over $150

Returns & Refunds

Your satisfaction is our top priority! If you are not completely happy with your order, here’s what you need to know:

• Return Policy:
  Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please reach out to us within 7 days of delivery.
• Refunds or Replacements:
  We are happy to offer a refund or replacement if:
• The product is damaged during shipping.
• You received the wrong item.
• To process a claim, please email us at spoonfuldates@gmail.com with the following:
• A description of the issue.
• Your order number.
• Photos of the damaged or incorrect item.
• Contact Us:
  If you have any questions about shipping or returns, feel free to reach out at spoonfuldates@gmail.com

Thank you for choosing SpoonfulDates!